Privacy
This Privacy Policy explains how ICARI handles personal information for Deeper. By using Deeper, you agree to this policy.
Information We Collect
We may collect and process:
- Account information such as email address and profile details.
- Transaction information required for purchases, refunds, and affiliate payouts.
- Technical information such as device, browser, IP address, and diagnostic logs.
- Support communications you send to us.
We do not treat your private conversations as public content. Prompt responses are intended to stay between you and your participants.
How We Use Information
- To provide and maintain the product.
- To process payments, referrals, and affiliate program operations.
- To prevent abuse, fraud, and security issues.
- To provide customer support and respond to legal requests.
- To improve product reliability and user experience.
Data Sharing
We may share data with service providers who help operate Deeper, including payment processors and hosting providers, under appropriate confidentiality and security obligations. We do not sell your personal information.
Retention
We keep personal data only for as long as reasonably necessary for service delivery, legal compliance, dispute resolution, and fraud prevention.
Data Deletion Requests
To request deletion of your personal data, contact support@icari.com.au from your account email and include enough detail for us to locate your records. We may request identity verification before completing deletion.
We will process deletion requests within a reasonable period, subject to lawful retention obligations (for example payment, tax, fraud, or legal record-keeping requirements).
Security
We use reasonable technical and organizational safeguards designed to protect personal data. No method of storage or transmission is completely secure.
Children
Deeper is not intended for children under 13.
Policy Changes
We may update this policy from time to time. Continued use after updates means you accept the revised policy.
Contact
For privacy and data requests, contact support@icari.com.au.